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Privacy Policy

CYANEX STUDIO (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

By using our website or purchasing from CYANEX STUDIO, you agree to this Privacy Policy.

Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Shipping and billing address

  • Email address

  • Order details

  • IP address

  • Device/browser information

  • Cookies and usage data

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This information is collected when you:

  • Place an order

  • Fill a form

  • Contact us through the website

  • Browse the website

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Improve website performance

  • Prevent fraud

  • Comply with legal obligations

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We do not sell your personal data.

Custom Order Data Use

Since most CYANEX STUDIO products are custom-made and handcrafted, your information may be used to:

  • Confirm specifications

  • Produce custom items

  • Maintain production records

  • Coordinate delivery

Sharing Information

We may share necessary information with:

  • Payment gateways

  • Shipping providers

  • Website hosting services

  • Analytics tools

  • Legal authorities if required

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These partners only receive what is necessary to perform their service.

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We do not sell or rent your data.

Payments

All payments are handled by secure third-party providers.
We do not store card details.

Security

We use reasonable safeguards including:

  • Secure servers

  • SSL encryption

  • Trusted platforms (like Wix)

However, no online system is completely secure.

Data Retention

We keep information only as long as needed for:

  • Order fulfillment

  • Business records

  • Legal compliance

After that, data may be deleted securely.

Payments

All payments are handled by secure third-party providers.
We do not store card details.

Your Rights and Policy Information

You may request to update or correct your personal information, or request deletion where legally permitted, by using the Contact Page on our website. Our website is not intended for individuals under the age of 13. We are not responsible for the privacy practices of any external websites that may be linked from our website. We may update this Privacy Policy at any time, and continued use of the website after any changes means you accept the updated policy. For any privacy-related questions or requests, please use the Contact Page on our website. By using this website or placing an order with CYANEX STUDIO, you confirm that you have read and agreed to this Privacy Policy.

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